Privacy.
What we collect when you send a request, what we do with it, who else handles it and how to have it deleted.
Last updated
What we collect
When you send a request through the form, we receive what you type and attach: your name, your email address, your description of the part, the material, quantity and delivery choice, and any photos or files. We also record when the request arrived and which page it came from.
If you email us, we receive your message and your address. If your order ships, we ask for a shipping address by email.
The free tools and the 3D file preview run in your browser. What you enter in them reaches us only if you press a quote button or send the request form.
What we use it for
- Designing and pricing the part you asked for
- Replying to you with a preview and a price
- Arranging pickup or shipping
- Keeping a record of the jobs we have done
We don't sell or rent your information, we don't use it for advertising, and sending a request doesn't put you on a mailing list.
AI assistance
Requests are handled with help from an AI assistant, and a person checks every design and price. That means the text, photos and files you send may be processed by the AI services we use for that work.
Who else handles it
- Cloudflare hosts this site and stores the requests and files sent through the form.
- The AI services described above process requests so we can design and reply.
- Our email provider carries the messages we exchange with you.
- A shipping carrier receives your name and address if your order ships.
- Google serves the typefaces on this site, so your browser contacts Google's font servers when a page loads.
We may also disclose information when the law requires it.
Cookies and tracking
This site sets no cookies of its own and runs no advertising or analytics scripts. Cloudflare may set a short-lived security cookie to tell people from bots. We don't track you across other sites, so a Do Not Track signal changes nothing here.
How long we keep it
We keep requests and files while we work on your job, and afterward as a record of the work. Ask us and we'll delete yours.
Your choices
Email [email protected] to see what we hold about you, to correct it or to have it deleted.
Children
This site isn't meant for children under 13, and we don't knowingly collect their information.
Changes to this page
When this page changes, we update the date at the top.